Privacy Policy

1. About This Policy

MING PIN INC ("MING PIN," "we," "us," or "our") provides an online professional learning platform and AI-assisted study tools for adults in the United States. This policy explains how we handle personal information through mingpin.io and our related learning services.

2. Information We Collect

We may collect identifiers and contact details, account and authentication data, course enrollment and progress, assessment results, support communications, and preferences. When you use AI learning tools, we process the prompts, course context, and generated responses needed to provide the feature. We also collect device, browser, IP address, log, cookie, and general usage information. Please do not enter sensitive personal, financial, health, or confidential employer information into AI prompts.

3. How We Use Information

We use information to operate and secure the platform, provide courses and AI study features, personalize learning, answer support requests, maintain records, improve content and performance, prevent misuse, and comply with law. We do not use AI output as professional, legal, medical, financial, or employment advice.

4. How We Share Information

We do not sell personal information. We may disclose information to vendors that support cloud hosting, content delivery, AI model processing, email, analytics, security, and customer support, subject to appropriate contractual restrictions. We may also disclose information when required by law, to protect rights and safety, or as part of a corporate transaction.

5. Retention and Security

We retain information only as long as reasonably needed for the purposes described above, including legal, accounting, security, and dispute-resolution needs. We use reasonable administrative, technical, and organizational safeguards, but no online system can guarantee absolute security.

6. Your Choices

You may request access, correction, or deletion of personal information, subject to applicable exceptions. You may opt out of marketing email through its unsubscribe link and control cookies through your browser. We will not discriminate against you for exercising applicable privacy rights. To make a request, email support@mingpin.io. We may need to verify your identity.

7. Children

The service is intended for adults age 18 and older. We do not knowingly collect personal information from children.

8. Changes and Contact

We may update this policy and will post the revised date here. Questions and privacy requests may be sent to MING PIN INC at support@mingpin.io, +1 518 908 8818, or 279 Belmont St, Quincy, MA 02170, United States.